Job Category Revenue Management
Location Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Responsible of Revenue Management tactical needs and support of the Business Branch that is PLUS Services as well as the CALA Region in Revenue Management Preopening.
Provides strategic support in order to achieve PLUS Services Annual Revenue Budget. Drives consistency in operational execution for the PLUS Services projects they support.
For Openings they will be responsible supporting all the CALA Openings from a Revenue Management perspective as well as partnering with the Director of Openings in any other need that may come.
CRITICAL TASKS
PLUS Services
- Provides strategic and analytical support to perform PLUS Services across the region
- Identifies additional opportunities for service offerings
- Executes new processes to support business model.
- Provides input to enhance and develop tools
Openings
- Responsibility over the RM Preopening Process, including All Inclusive
- Critical Path support
- System Setup Audits
- Pulse and RAMP Calls planning and support
Building Successful Relationships
- Communicates Revenue Management philosophies to Franchise Owners and representatives
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Additional Responsibilities
- Informs and/or updates the executives and the peers on relevant information in a timely manner.
- Provide support to the CALA Revenue Management office in the event of leaves, PTOs, hotel coverage, and with any additional responsibility assigned by the Area Director of CALA RM Advisory Services
- Educate and communicate with partners to gain buy in and confidence in strategy, as well as to gain confidence in RMAS and PLUS Services
Communication
- Speak to clients and co-workers using clear, appropriate and professional language.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.
Physical Tasks
- Enter and locate work-related information using computers and/or point of sale systems.
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Protect the privacy and security of cliets and coworkers.
- Perform other reasonable job duties as requested.
CRITICAL COMPETENCIES
Analytical Skills
- Computer Skills
- Learning
- Decision-Making
- Arithmetic Computation
Interpersonal Skills
- Customer Service Orientation
- Interpersonal Skills
- Diversity Relations
Communications
- Communication
- Listening
- Written Etiquette Skills
- English Language Proficiency
- Applied Reading
Personal Attributes
- Integrity
- Dependability
- Positive Demeanor
Administration
- Typing
- Microsoft Office
Organization
- Detail Orientation
- Multi-tasking
PREFERRED QUALIFICATIONS
Education
High school diploma/G.E.D. equivalent
Related Work Experience
At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
